Notice of NonDiscrimination

Discrimination is Against the Law

Eye Care Associates of St. Louis complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  Eye Care Associates of St. Louis does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

            Eye Care Associates of St. Louis:

            • Provides free aids and services to people with disabilities to communicate effectively with us, such as:

○ Qualified sign language interpreters

○ Written information in other formats (large print, audio, accessible electronic formats, other formats)

            • Provides free language services to people whose primary language is not English, such as:

○ Qualified interpreters

○ Information written in other languages

            If you need these services, contact Nichole Reed.

If you believe that Eye Care Associates of St. Louis has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Nichole Reed, Clinic Manager, 15 The Boulevard St. Louis, Richmond Heights, MO 63117, Phone Number: (314) 863-4200, Fax: (314) 863-3570, Email. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Nichole Reed, Clinic Manager is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.